NewSun Hospitality
Latest news, emerging trends, shared experience and professional insights... Along with stories about our corporate culture.
Every hotel sells a promise. A promise of relaxation, of luxury, of a peaceful sanctuary from the bustling world. This promise is woven into every soft towel, presented in every exquisite dish, but it is truly delivered through a glance…
Imagine a guest, Ms. Lan, calls the Front Office at 10 PM to request an extra soft pillow. The front desk staff notes the request and promises to handle it immediately. However, this information is not relayed to the Housekeeping department in a timely manner.…
On 26 September, at the Vietnam MICE Expo 2025, Legacy Voyages and NewSun Hospitality officially signed a strategic cooperation agreement, marking a significant milestone in creating a high-end and exclusive service ecosystem…
On 18 September, the kick-off ceremony for the Noong Luong Retreat strategic consulting project took place at the Green i-Park Group office (88 Lang Ha). Attendees included representatives from Hoa Binh International Agricultural Development Joint Stock Company – the investor – and NewSun representatives…
In the hospitality industry – where every small detail of service can determine guest satisfaction, emotions, and loyalty – human resource quality is not just a crucial factor, but the very backbone of the entire operational system. A hotel may boast impressive architecture…
In the fiercely competitive 4-5 star hotel sector, the advantage no longer lies in prime locations or unique architecture, but has shifted to another crucial asset: human capital. The workforce is not merely operational; they are the very embodiment…
While pricing strategies offer a short-term lever to directly impact revenue, "People" are the long-term foundation determining a hotel's sustainable growth. In 2025, the hospitality industry enters a new phase, where technology such as AI, automation, and management systems...
In the hotel industry, room rates have long been considered the most crucial "pivot" in all revenue strategies. Every report, every management meeting, revolves around familiar metrics such as ADR (Average Daily Rate) or RevPAR (Revenue per Available Room…
In the 4-5 star hotel segment, particularly in destinations with abundant supply, "price wars" are an almost inevitable scenario whenever the market enters a period of declining demand. This has been especially evident in the post-COVID-19 landscape, as the flow of international guests…
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