Legacy Voyages Digital Platform

This solution was developed to digitise the booking chain and operational management for the Legacy cruise ecosystem in Ha Long, connecting business, distribution, and operational activities on a centralised data platform.

NewSun provided support from business process analysis and solution design to system development, testing, implementation, and handover. The platform was developed with flexibility in mind, enabling seamless connectivity between products, distribution channels, and operational activities within the ecosystem.

Establish a centralised management platform, reducing manual operations in booking and operational processes, while creating a unified database for tracking transactions, distribution performance, and operational support.