NewSun Hospitality
Latest news, emerging trends, shared experience and professional insights... Along with stories about our corporate culture.
What is B2B Booking? In the tourism and hospitality industry, sales activities extend beyond direct transactions between businesses and end-customers. A significant portion of revenue is generated through a network of travel agents, tour operators, event organisers, and distribution partners. These organisations...
As the hospitality industry undergoes a rapid digital transformation, customer expectations evolve quickly, and the labour market becomes increasingly competitive, the role of hotel leaders is profoundly changing. A manager skilled in operations may no longer be sufficient to lead…
In the hospitality industry, not every experience is perfect. A room not ready on time, a special request not met, or an incident during a stay can all lead to guest dissatisfaction. What's noteworthy is…
The hospitality industry is highly susceptible to market fluctuations. Changes in travel demand, consumer trends, operating cost pressures, labour shortages, and increasingly fierce competition can all directly impact…
The successful operation of a hotel depends not only on beautiful architecture, prime location, or modern equipment investment. The core factor lies in a comprehensive operational plan – meticulously developed and flexible. However, many investors or management boards – especially those…
Central Vietnam is more than just sun, wind, and endless blue coastlines. It is also home to UNESCO-recognised world heritage sites that form the "Central Heritage Road" – a convergence of the nation's cultural values. Here are some of the beautiful destinations along this route:
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