NewSun Hospitality
Latest news, emerging trends, shared experience and professional insights... Along with stories about our corporate culture.
In the tourism, hotel, resort, and cruise sectors, bookings from travel agents and B2B partners can be received through various channels. Email and Zalo remain popular tools due to their convenience, ease of use, and minimal barriers to initiating partnerships.
For many years, staff training has been viewed as a supportive activity to help employees quickly adapt to their roles, adhere to procedures, and enhance professional skills. However, the rapid development of artificial intelligence is transforming how work is performed…
As the hospitality industry enters a phase of competition driven by guest experience quality, operational efficiency, and adaptability, technology is playing an increasingly vital role in the development strategies of hotels, resorts, and service providers.
In recent years, technology has become one of the most powerful influences on how tourism businesses, hotels, resorts, and cruises operate. From booking services, revenue management, and customer care to staff coordination, many processes…
As part of their digital transformation, many businesses in the hotel, resort, tourism, and cruise sectors are investing in online booking platforms to enhance business efficiency. However, many still confuse Booking Portals with Booking…
In recent years, digital transformation has become not just an option, but an essential requirement for businesses in the tourism, hotel, and resort industry. As customer and travel agent booking behaviours increasingly shift online, maintaining traditional…
For many years, businesses in the tourism and hospitality industry have heavily invested in technology solutions to enhance customer experience and optimise operational efficiency. However, when it comes to digital transformation, most businesses tend to focus on sales channels…
In the hospitality industry, the speed of response and accuracy in the booking process directly impact customer experience, operational efficiency, and revenue. However, many hotels, resorts, tourism businesses, and operators…
For many years, the appeal of a cruise product was primarily determined by ship design, service quality, itinerary, and onboard amenities. However, as the tourism industry enters a period of significant digital transformation, technology has become a crucial factor…
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