NewSun Hospitality
Latest news, emerging trends, shared experience and professional insights... Along with stories about our corporate culture.
In the hotel industry, room rates have long been considered the most crucial "pivot" in all revenue strategies. Every report, every management meeting, revolves around familiar metrics such as ADR (Average Daily Rate) or RevPAR (Revenue per Available Room…
In the hospitality industry – where every room rate decision is not just a number on a price list, but a factor that can create or lose tens of percentage points of revenue – the ability to forecast future demand is the guiding principle for business strategy. This is not just...
In an increasingly competitive hospitality market, simply investing in and building a 4-5 star hotel is no longer enough to guarantee success. Professional operations are crucial, determining business efficiency, service quality, and long-term brand value…
Unlike other industries, the tourism sector operates seasonally, with peak and off-peak periods, seasons for festival tourism, and seasons for beach tourism, etc. So, how should hotels promote themselves to customers for optimal business? NewSun Hospitality will present effective marketing strategies for hotels in tourist destinations in the article below.
To ensure their children have a fun trip, parents meticulously plan their tours, especially choosing the right room and hotel for their stay. Parents who travel with their children often have many criteria for selecting a hotel. What are these criteria? NewSun Hospitality has compiled them below for parents to refer to when choosing the best hotel for their family trips…
Travel experts indicate that the best time to book a hotel room is between 15 days and 2-3 months before the trip. Accommodation is one of the most significant expenses for many, often being quite costly. Therefore, maximising savings on room rates is always a priority. Hotel prices constantly fluctuate based on supply and demand. So, when is the optimal time to book?
The organisational structure of a 5-star hotel's human resources departments is typically based on distinct job functions, ensuring seamless operations and optimal performance in line with 5-star standards. The departmental breakdown varies depending on the hotel's scale. For smaller hotels with limited staff, some departments may combine responsibilities.
Any job, to be done well, requires its own set of principles. This is especially true in the hotel industry. The front desk is always the first and last point of contact for guests during their stay. If you are a Front Desk Agent or Hotel Manager, do you know and fully understand the 5 standard guest service procedures currently implemented in hotels…
Etiquette expert Myka Meier, who founded The Plaza Hotel’s Finishing Program in 2017, has many years of experience teaching modern etiquette. She is also particularly knowledgeable about the rules of luxury hotels. In her courses, she has highlighted many common mistakes people make when staying at hotels. Below are some of the...
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